MEET OUR TEAM
Alicia Xu
CCLP
FOUNDER OF NAVIG8 FREIGHT INC.
MEET
Driven by a passion for innovation and sustainability in logistics, Alicia founded Navig8 Freight Inc. with a clear mission: to move freight more efficiently while minimizing environmental impact. With a strong belief in sustainability, Navig8 Freight is committed to clean energy practices and actively invests in carbon offset initiatives, making sustainability a core value.
With over 12 years of industry experience, Alicia brings deep expertise in freight forwarding and supply chain management. She previously served as VP of Transportation at a Vancouver-based 3PL, overseeing logistics for a 250,000 sq ft warehouse. Her global perspective was shaped while managing airfreight for major accounts and building key trade lanes between Asia Pacific and North America at the second-largest freight forwarding company.
Alicia holds an MBA from the UBC Sauder School of Business (2024), a Diploma in Supply Chain Management, and a BBA from the British Columbia Institute of Technology. She is a proud member of CITT (CCLP designation) and a Chartered Member of the Chartered Institute of Logistics and Transportation (CMILT).
Beyond the boardroom, Alicia is a proud mom of two boys and one fur baby. Along with spending time with her family, she enjoys biking, swimming, and learning piano. Alicia is also a dedicated community supporter, volunteering at local schools and mentoring youth in math and career development.
Connect with me today. I speak English and Mandarin.
Melanie Wang
KEY ACCOUNT SUPERVISOR
MEET
Melanie is a skilled Transportation Specialist with extensive hands-on experience in logistics and freight management. At Navig8 Freight, she oversees every step of the shipment process, from providing competitive quotes and placing orders to booking, dispatching, and ensuring seamless, on-time deliveries. She also plays a key role in supporting internal accounting functions, including billing and invoice verification, with a strong focus on accuracy and efficiency.
Specializing in ground transportation, Melanie concentrates on trade lanes between Canada and United States. Her deep industry knowledge and practical approach allow her to navigate complex logistics challenges with confidence and clarity.
Known for her meticulous attention to detail, rapid response times, and clear communication, Melanie is dedicated to delivering cost-effective shipping solutions and building lasting client relationships grounded in trust and reliability.
Whether hiking, kayaking, skiing, or tending to her plants, Melanie's love of nature and fresh perspectives mirrors her professional philosophy: stay grounded, stay growing, and always keep moving forward.
Connect with me today. I speak English, Mandarin, Cantonese.
Juan Serrano
TRANSPORATION MANAGER AT NAVIG8 FREIGHT INC.
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Juan is a seasoned transportation professional with more than a decade of experience in logistics and marine operations. He has played a key role in streamlining end-to-end freight management, optimizing multimodal networks, and delivering cost-effective, compliant solutions that keep global supply chains running smoothly.
With a background in Marine Transportation and Naval Sciences, enhanced by an MBA, Juan blends deep technical knowledge with strategic business acumen. This rare combination allows him to craft logistics strategies that are not only efficient and scalable but also sustainable and aligned with long-term business objectives.
At Navig8, Juan is committed to providing reliable, high-performance transportation solutions while building strong, lasting partnerships with carriers, clients, and stakeholders. He is driven by a passion for innovation, continuous improvement, and the discipline to execute with precision.
Beyond his professional life, Juan is a proud father who enjoys quality time with his family, advancing his French, and feeds his curiosity by exploring new ideas through reading.
Connect with me today. I speak English, Spanish, French.
Jeaniffer Te
TRANSPORTATION SPECIALIST
MEET
Jeaniffer is a highly proactive operations and customer service professional with over 11 years of experience managing fast-paced operational environments and delivering exceptional guest experiences. Throughout her career, she has overseen daily operations, workforce scheduling, administrative coordination, customer concern resolution, and event and promotion execution while ensuring compliance, operational efficiency, and key performance objectives were consistently achieved. She also played an integral role in developing detailed trackers, databases, and process documentation that streamlined workflows and supported leadership with accurate operational reporting.
Known for her strong organizational skills, adaptability, and ability to manage multiple priorities under pressure, she thrives in dynamic environments where precision, teamwork, and customer satisfaction are essential. Her proactive mindset, attention to detail, and commitment to continuous learning allow her to quickly adapt to new challenges and contribute effectively across both operational and administrative functions.
Outside of work, she enjoys spending quality time with her family, caring for her dogs and plants, traveling, and embracing new experiences. Her appreciation for growth, balance, and meaningful connections reflects both her personal values and professional approach — staying grounded, continuously learning, and always moving forward.
Connect with me today. I speak English, Tagalog.
Shierlene Dela Peña
MEET
TRANSPORTATION SPECIALIST
Shierlene is a results-driven professional with over 11 years of experience in customer service. Her diverse background has provided her with a well-rounded understanding of customer service, operations, and leadership, along with the adaptability to navigate changing business needs and fast-paced environments.
Throughout her career, she has worked closely with clients and internal teams to address challenges, maintain service standards, and ensure expectations are consistently met. She approaches every responsibility with a strong commitment to quality and customer satisfaction.
At Navig8, she is committed to delivering exceptional customer experiences and building lasting relationships with clients. She brings a collaborative and solution-focused approach to her work, always striving to understand needs, resolve concerns, and contribute to the team’s success.
Outside of work, she enjoys new experiences, meaningful connections with the people around her, watching movies, and, of course, a good cup of coffee.
Connect with me today. I speak English, Tagalog.